My work has spanned from researching for design futures, to understanding how post officers sort mail, to completing simple (but important) heuristic reviews.

The strangest project I’ve worked on was for a futuristic concept of tattoos that changed according to your mood (probably no surprise that few people found a need or interest in that).

I’ve tested concepts, content, usability, and pricing models. From the Kano Method to creating Value Proposition Canvases, my work goes beyond usability.

Below are the methods, practices, and tasks I have expertise in.